(405) 794-3411
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(405) 794-3411
Make a Payment/Login

Privacy Policy

Effective Date: January 1, 2022 Last Updated: June 18,2026

Base Camp Storage ("we," "us," or "our") operates the website [yourwebsite.com] and related services for our self-storage facility. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, rent a storage unit, communicate with us (including via SMS/text), or otherwise interact with our services.

By using our website or services, you consent to the practices described in this policy. We may update this policy periodically; check back for changes. Your continued use after changes constitutes acceptance.

Information We Collect

We collect information you provide directly and automatically:

  • Personal Identifiers and Contact Information: Name, mailing address, email address, phone number (including for SMS), driver's license or other ID details.
  • Rental and Account Information: Storage unit preferences, rental agreements, payment details (credit/debit card info processed securely), move-in/move-out dates, access codes.
  • Communication Data: Records of calls, emails, texts/SMS (via our Dialpad soft phone system), inquiries, support requests, or feedback. We may record calls for quality, training, and compliance.
  • Website and Usage Data: IP address, browser type, device information, pages visited, referral sources, cookies/web beacons for analytics and functionality.
  • Other: Demographic info, survey responses, or information from third parties (e.g., address verification).

We do not knowingly collect data from children under 13. If we do, we delete it promptly.

How We Use Your Information

We use your information to:

  • Process reservations, rentals, payments, and account management (via Storable/Easy Storage platform).
  • Communicate with you about your account, promotions, maintenance, or emergencies (including SMS notifications if you opt in).
  • Provide customer support and respond to inquiries.
  • Improve our website, services, and marketing (e.g., analytics).
  • Comply with legal obligations, prevent fraud, enforce terms, or protect rights/safety.
  • Send transactional or promotional SMS (with your consent). Message and data rates may apply; opt-out anytime by replying STOP.

Sharing Your Information

We may share information with:

  • Storable (storEDGE/Easy Storage): Our property management provider handles reservations, billing, tenant portals, and related data processing. Their privacy practices apply to data processed on their platform—see Storable Privacy Policy.
  • Dialpad: For phone/SMS services. They process call/text data per their terms/privacy policy.
  • Service Providers: Payment processors, analytics (e.g., Google), marketing tools, hosting—bound by confidentiality.
  • Legal/Compliance: As required by law, subpoenas, or to protect rights.
  • Business Transfers: In mergers, sales, or reorganizations.
  • Aggregated/Anonymous Data: Non-identifiable stats for analytics.

We do not sell your personal information.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies for site functionality, analytics, personalization, and advertising. You can manage cookies via browser settings (disabling may limit functionality). We may use third-party tools like Google Analytics—opt-out options are available via their tools.

Data Security

We implement reasonable administrative, technical, and physical safeguards (e.g., encryption for transmissions, access controls). No system is 100% secure, so we cannot guarantee absolute security. Credit card data is not stored on our servers post-transaction where possible.

Your Rights and Choices

  • Access, Correction, Deletion: Contact us to request details, updates, or deletion of your data (subject to legal exceptions).
  • Opt-Out of Marketing/SMS: Reply STOP to texts or contact us. Transactional messages (e.g., account alerts) may continue.
  • Do Not Track: We honor browser signals where feasible.
  • California Residents (if applicable): Additional CCPA rights to know, delete, opt-out of sales (we don't sell), and non-discrimination. Contact us below.

For SMS compliance, we provide this policy link with opt-in requests.

International Users

If you are outside the US, note that your data may be transferred to/stored in the US, subject to US laws.

Changes to This Policy

We may update this policy. We will post the new effective date and notify you of material changes.

Contact Us

For questions about this Privacy Policy or your data:

Base Camp Storage 609 SW 17th Street

Moore, OK 73160

Phone: 405-794-3411 Email: info@storewithbasecamp.com

We review all valid privacy-related requests.